Privacy Policy

At Viona Chikankari, we respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we may collect, use, and protect your information.

Information We Collect

When you visit our website, contact us, or place an order, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order details
  • Payment and transaction-related information
  • Information provided when contacting customer support

How We Use Your Information

We may use the information collected to:

  • Process and fulfil your orders
  • Arrange delivery of your purchases
  • Confirm and communicate order details
  • Provide customer support
  • Process eligible returns, exchanges, or store credits
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Send promotional communications where applicable and permitted

Payment Information

Payments may be processed through third-party payment gateway providers.

Viona Chikankari does not intend to store complete card, UPI, or banking credentials on its own servers.

Sharing of Information

We may share necessary information with trusted third-party service providers, including payment processors, courier and delivery partners, website/technology providers, and other vendors necessary to operate our business and fulfil your orders.

We do not sell or rent your personal information to third parties for their own marketing purposes.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance your shopping experience.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Viona Chikankari
Email: Vionachikankari@gmmail.com