Shipping Policy

At Viona Chikankari, we work to process and deliver your orders safely and efficiently.

Orders are processed after successful order confirmation and payment.

Please make sure that your name, phone number, email address, and shipping address are entered correctly while placing your order.

Orders are generally delivered within 5 working days from order confirmation/dispatch, depending on the delivery location and courier service.

Delivery timelines may vary due to:

Once your order has been shipped, tracking details may be provided through the contact information submitted during checkout.

You can use the tracking information to check your shipment status.

Customers are responsible for providing a correct and complete shipping address and contact details.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at:

Please include your Order ID along with clear photographs and/or an unboxing video showing the issue.

For shipping-related questions, please contact:

Viona Chikankari
Email: Vionachikankari@gmmail.com